Deutsch
W942 – Business Process and Operations Management
Business Process and Operations Management
Version: 1
Prof. Dr.-Ing. Ingo Gestring
ingo.gestring(at)htw-dresden.de
Prof. Dr.-Ing. Ingo Gestring
ingo.gestring(at)htw-dresden.de
English
5.00 Credits
150 hours
4.00 SWS (4.00 SWS Seminar)
90.00 hours
Written examination
Examination duration: 90 min | Weighting: 100 % | Tested in English language
Lecture with exercises, case studies, business simulation games and computer labs,
the Pearson MyOMLab e-learning tutorial is used, costs of 50€ per course apply to every student
Presentation with combined e-learning modules
1. Directing the operation
1.1. Introduction to opertations management
1.2. Design of a production framework and operations performance
1.3 Lean Leadership in operation
1.4 The role of people in operations
1.5 Strategies in operarations management
1.6 Continuous improvement
2. Designing the operation
2.1 Design of fulfilment processes
2.2 Layout- and flow principles
2.2 Methods for process improvement for internal operations
2.3 Digitalisation in operations management
3. Implementing of production systems
3.1 Management of lean transformation
3.2 Current issues of operations management
The students
1. can categorize different operations processes and can analyze their impact on the business performance of a company
2. can apply specific methods for the improvement of operations processes and present these changes to the management
3. can lead a team to implement or change a production system in a company
4. can evaluate the role of people, leadership, technology and digitalisation on the transformation process in internal operations management systems
5. can work as a lean or continuous improvement manager in a production company.
Project management, team work, presentation skills
Fundamantals of production management and logistics
Slack, Nige et al.l: Operations Management, Pearson, current edition,
Roth, N., zur Steege, C.:Excellent Lean Production - The Way to Business Sustainability. MTM, current edition
Nicholas, J.: Lean production for competitive advantage, CRC Press, current edition
MyOMLab
The course Business Process and Operations Management covers the internal perspective of industry companies. The supply chain perspective is covered by the course International Supply Chain and Sales Management.